Shipping policy

Shipping Policy

At Blood Moon, we want to make sure you receive your bewitching purchases as seamlessly as possible. Here's what you need to know about our shipping policy:

Shipping Methods: We exclusively use Royal Mail for all our deliveries, ensuring your items reach you through a reliable and well-established service.

Delivery Times: Our goal is to get your order to you as soon as possible. Once we receive your order, we aim to dispatch it within 1-2 business days. You can expect the following estimated delivery times based on Royal Mail's service:

  • UK Standard Delivery: 2-3 business days
  • UK Express Delivery: 1-2 business days

Please note that these are estimated delivery times. While we strive to ensure your order reaches you promptly, we cannot be held responsible for any delays caused by Royal Mail.

Free Shipping: We love to reward our loyal customers. That's why, for orders totalling £30 or more, shipping within the UK is on us! It's our way of saying "thank you" for your continued support.

International Shipping: At this time, we primarily offer shipping within the United Kingdom. If you're located outside of the UK and interested in our products, please reach out to our customer service, and we'll do our best to accommodate your request.

Order Tracking: For your peace of mind, we provide order tracking for all purchases. You'll receive a tracking number once your order has been dispatched, allowing you to monitor its progress until it arrives at your doorstep.

Lost or Damaged Items: While we take every measure to ensure the safe arrival of your orders, unforeseen circumstances can sometimes occur. If your order is lost or arrives damaged, please contact our customer service, and we'll work with you to resolve the issue promptly.

If you have any questions or need further assistance regarding our shipping policy, don't hesitate to get in touch with our friendly customer service team. Your satisfaction is of utmost importance to us. Thank you for choosing Blood Moon!

Note: This shipping policy is subject to change. Please refer to the most current version on our website for updates.